US블리자드 답변임.
We are aware that some players are unable to claim the Hero Skin at the end of the Rewards Track. The issue is expected to be fixed in Patch 25.0, when players will be prompted to make their Hero Skin selection upon login. All other rewards can be claimed normally and will be automatically granted with Rewards Track swap if not claimed by that time.
해석 : 우리도 문제를 인지하고 있다.
다음 패치때 고쳐질거 같음, 로그인시 보상스킨 선택하라는 메세지가 나올 거임 ㅇㅇ.
요약 : 원하는거 주긴줄거니깐 그때까지 참고하라고ㅋ